Refund Policy

Estimates and Quotes

Estimates provided by Chris Tree Service LLC are based on the information available at the time of the estimate.

An estimate is not a payment and does not create a refund obligation. Final pricing and payment terms will be communicated to the customer before or during the service process.

Payments

Customers are responsible for paying the agreed amount for services provided by Chris Tree Service LLC according to the payment terms communicated for the project.

Payment requirements may vary depending on the type and scope of the project.

Cancellation Before Service

If you need to cancel or reschedule a service before work begins, please contact Chris Tree Service LLC as soon as possible.

Any refund or cancellation adjustment will depend on the circumstances of the project, including whether preparation, scheduling or other work has already been completed.

Refunds for Services

Because tree care services involve labor, equipment, scheduling and on-site work, payments for completed services are generally non-refundable.

If you believe there is an issue with a completed service, please contact us promptly so we can review the situation and determine whether an appropriate correction or adjustment is available.

Service Issues

Customer satisfaction is important to us. If you have a concern about the work performed, please contact Chris Tree Service LLC and provide details about the issue.

We will review the concern and, when appropriate, work with the customer to determine a reasonable solution.

Approved Refunds

When a refund is approved, the refund amount and method of payment will be communicated to the customer.

Refund processing times may vary depending on the original payment method and the financial institution involved.

Non-Refundable Costs

Certain costs associated with a project may be non-refundable, including costs related to preparation, scheduling, labor, materials, equipment or other services already provided.

Any applicable non-refundable costs will be communicated to the customer when relevant to the project.

Weather and Unforeseen Circumstances

Tree care work may be delayed or rescheduled because of severe weather, unsafe conditions, equipment issues, emergencies or other circumstances beyond our reasonable control.

Rescheduling a project because of these circumstances does not automatically qualify for a refund.

How to Request a Refund

If you believe you are eligible for a refund or adjustment, please contact us with your name, project information and a description of the reason for your request.

Each request will be reviewed based on the circumstances of the specific project and applicable terms.

Changes to This Refund Policy

Chris Tree Service LLC may update this Refund Policy from time to time to reflect changes to our services or business practices.

Any updates will be posted on this page when they become effective.

Contact Us

If you have questions about this Refund Policy or would like to discuss a payment or refund request, please contact us.